{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Delivery across Ireland takes 5-7 days after 24-48 hours handling. Standard delivery is free when the goods total is €75 or more after discount, otherwise €25 . Optional express shipping is €25 ; no separate express delivery time is published.",
    "content": "Delivery and shipping information Last updated 23 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. We are glad to bring our customers good value and service. Our current delivery times Delivery time varies by location. Delivery across Ireland takes 5 to 7 days. This does not include our 24 to 48 hour order handling and processing time. Delivery charges Standard delivery is free when your goods total is €75 or more after any discount. Below €75, standard delivery is €25. Express shipping is an optional paid service at €25, charged on every order that chooses it, including orders that qualify for free standard delivery. We do not publish a separate express delivery time, so please contact us before choosing it for a deadline. The delivery charge is shown in your cart and at checkout before you pay. Online orders are delivered to addresses in Ireland; for any other destination, please contact us first. Tracking information You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages. You can follow your parcel on our Track Your Parcel page. Late, missing or damaged deliveries If your order does not arrive or arrives damaged, please contact us with your order number. We will look into it with the delivery provider and put it right, as set out in our Refunds and Returns policy . Your rights under Irish law are not affected. If you have any other questions, email theteam@customersupport.care and we will do our best to help.",
    "url": "https://ceilingcurtaintrack.irish/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Eligible distance-sale goods may be cancelled within 14 days of delivery and returned within a further 14 days. Track cut to the ordered length may fall within the made-to-order exception. Faulty, damaged or incorrect goods are handled under the Consumer Rights Act 2022 without handling charges.",
    "content": "Refunds and returns Last updated 24 September 2026. This policy explains your cancellation and return options. It does not limit your rights under Irish consumer law. Your right to cancel an online order For goods covered by the statutory cooling-off right, you may tell us that you wish to cancel within 14 days after you receive the goods. You then have a further 14 days to return them. Email theteam@customersupport.care with your order number and a clear statement that you are cancelling. No special form is required. We refund eligible payments, including the cost of our least expensive standard delivery option, using the original payment method. You pay the direct cost of returning the goods unless they are faulty, damaged, incorrect or we agree otherwise. We may reduce a refund if handling beyond what is needed to inspect the goods has reduced their value. Track cut to your ordered length Curtain track is sold by the metre and may be cut for the length you order. The statutory cancellation right does not apply to goods made to a consumer's specifications or clearly personalised. If this exception applies to your track order, we will make that clear before payment. Where we agree to accept non-faulty cut-length track as a voluntary return, contact us within 15 days of purchase. It must be unused and in its original packaging with proof of purchase. Our source policy includes a €39 per-order packing and handling charge for such voluntary returns, and you pay tracked return postage to the return address we provide. This charge never applies to a statutory cancellation or to faulty, damaged or incorrect goods. Faulty, damaged or incorrect goods Goods must match their description, be fit for their normal purpose and be of the quality a consumer can reasonably expect. If an item is faulty, damaged in delivery, missing parts or not what you ordered, contact us promptly with your order number. We may ask for photographs so we can assess the issue. Depending on the circumstances and the Consumer Rights Act 2022, you may be entitled to a repair or replacement, a price reduction, or a refund. We cover reasonable return costs for faulty, damaged or incorrect goods. No handling or cancellation fee applies. Refund timing For a statutory cancellation, we issue the refund without undue delay and no later than 14 days after receiving the returned goods or evidence that they were sent back, whichever is earlier. For other approved returns, we normally process the refund within 24 to 48 hours after the goods arrive. Your bank or payment provider may take additional time to display it. Cancelling before dispatch Contact us as soon as possible if you need to cancel. If the order has not entered cutting or dispatch, we will cancel and refund it. If made-to-order work has begun, tell us immediately so we can explain the status and any applicable rights before taking further action. How to return an item Email theteam@customersupport.care with your order number and the reason for the return. Wait for the correct return address and packing instructions. Do not send returns to an office address shown on this website unless we confirm it. Pack the item securely and keep proof of tracked postage. For independent guidance, see the Competition and Consumer Protection Commission's online-shopping guidance .",
    "url": "https://ceilingcurtaintrack.irish/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Curtain Track Company Ireland collects, uses, shares and protects personal information under Ireland's General Data Protection Regulation (GDPR) and Data Protection Act 2018, including cookies, analytics after consent and overseas service providers.",
    "content": "Privacy policy Last updated 24 September 2026. Who controls your data Curtain Track Company Ireland, a division of Caruso Consulting Co Ltd (Company registration (Thailand) 0765554000332), operates https://ceilingcurtaintrack.irish and is responsible for the personal data described here. Contact us at theteam@customersupport.care . Our addresses are listed in the footer. What we collect and why When you order or contact us, we may collect your name, email, phone number, billing and delivery addresses, order contents, payment status, messages and delivery information. We use this data to enter into and perform the sales contract, take payment, fulfil and deliver orders, provide support, handle returns and keep required accounting and legal records. We also process security and technical information needed to operate and protect the website. Where we rely on legitimate interests, we balance those interests against your rights. Where consent is required, such as for non-essential analytics or electronic marketing, you can refuse or withdraw it. Payments and service providers Card details are entered directly with Stripe, and PayPal details with PayPal. We do not receive or store your full card number. We share only the information needed with payment processors, order-storage and fulfilment providers, couriers, email and customer-support providers, website hosting, security services and professional advisers. Some providers and parts of our business operate outside the European Economic Area. Where personal data is transferred internationally, we use an available lawful transfer mechanism and appropriate safeguards. Cookies and analytics The basket and delivery choice use browser storage that is necessary for the shop. Optional analytics or advertising technologies are not granted storage until you consent. You can change your choice using Cookie settings in the footer. See our Cookie Policy . Retention We keep data only for as long as needed for the purposes above, including legal, tax, accounting, fraud-prevention and dispute requirements. Retention periods vary by record. When data is no longer needed, we delete or anonymise it. Your rights Depending on the circumstances, you may have rights to access, correct, erase or restrict personal data, object to processing, receive portable data, withdraw consent, and complain to a supervisory authority. Email theteam@customersupport.care to make a request. We may need to verify your identity and may retain records where the law requires it. You can complain to Ireland's Data Protection Commission . We would appreciate the chance to address your concern first. Security and changes We use appropriate technical and organisational measures to protect personal data, but no online service is risk-free. We may update this policy when our practices or legal duties change; the current version and date will remain on this page.",
    "url": "https://ceilingcurtaintrack.irish/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Curtain Track Company Ireland, a division of Caruso Consulting Co Ltd.",
    "content": "Terms and conditions Last updated 24 September 2026. Who you are buying from Curtain Track Company Ireland is a division of Caruso Consulting Co Ltd, Company registration (Thailand) 0765554000332. Our registered address is Suite 24, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand. Our Ireland office is Charlemont Exchange, Charlemont St, Saint Kevin's, Dublin, D02 VN88, Ireland. The store is online only and the office is not a walk-in shop or returns depot. Using this website You may use this website for lawful shopping and information. Do not interfere with the site, attempt unauthorised access, transmit harmful code, or copy its content for commercial use without permission. We may update the website and these terms. The version available when you order applies to that order. Products, measurements and prices All prices are displayed in euro (EUR). Curtain track is priced and ordered by the metre: a basket quantity of one means one metre. The cordless screwdriver is priced per item. Check the total run, including bends, before ordering. Product suitability depends on the ceiling, fixings, curtain weight and installation. No verified maximum load is published. Track may be cut to the length ordered and can therefore be made to a customer's specification. Any effect this has on cancellation rights is explained before payment and in our Refunds and Returns policy . Orders and payment Submitting payment is an offer to buy the items in your basket. A contract is formed when we accept the order and send confirmation. Payment is processed by the provider selected at checkout. We do not store full card details. Never send card details by email, chat or a form. If we cannot fulfil an order, or identify an obvious pricing or stock error, we will contact you. If we cannot agree a lawful correction, we will cancel the affected item and refund the payment. Delivery Delivery restrictions, charges and expected timing are shown before payment and on our Shipping page . Risk remains with us until the goods are delivered to you or a person you identify to receive them. Cancellations, returns and faulty goods Most online purchases have a 14-day cancellation period. An exception can apply to goods made to a consumer's specifications or clearly personalised, including track cut to the ordered length where the legal conditions are met. Full details, return costs and the voluntary cut-track return policy are on our Refunds and Returns page . Nothing in these terms excludes or restricts rights that cannot lawfully be excluded, including rights under the Consumer Rights Act 2022. Safe installation and use Use fixings suited to the ceiling structure and the complete curtain load. Seek qualified help if you are unsure. The cordless screwdriver is for light screwdriving; it is not a masonry drill or an insulated electrical tool. Follow all instructions supplied with the goods. Liability We do not exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law. Subject to those limits, we are not responsible for losses that were not reasonably foreseeable when the contract was made or for business losses arising from a consumer purchase. Governing law and complaints These terms and online orders are governed by Irish law. Consumers retain any mandatory rights to bring proceedings in the courts available to them. Please contact us first so we can investigate; our Complaints Handling Policy explains the process. Email theteam@customersupport.care or call +66 98 391 3877. Include your order number when the question concerns an order.",
    "url": "https://ceilingcurtaintrack.irish/terms-and-conditions/"
  }
}